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We work in partnership with our clients, to provide you with IT support and consultancy services. We recognised that every business is different, and yet every business that uses IT needs a high level of IT support. We will handle every aspect of your business IT challenges, allowing you to focus on running your company. Our team of experts will meet your business IT service and support requirements.
We have a reputation for providing a unique, fast and responsive service that enables you to use IT effectively.
Our services are thorough, professional, highly competitive and cost effective.
IT Support and Helpdesk.
Providing IT support for SMBs is the core area of our business portfolio.
As your IT helpdesk, we are here to support your business systems.
Our support services cover all areas of Business IT, including:
Desktop and Laptops
PDA and Mobile connectivity
Networking
Project management
Software and hardware support (Installation and configuration)
Virus prevention, removal and security updates.
Internet (Broadband)
Procurements
Data and system recovery
Security, Internet and Firewalls and access control
Printers and faxes
Negotiation of contracts and SLAs
Server upgrades/installations/support
Email (Exchange or PoP3) support and configuration
Telephony and VOIP
Software Management
Licence Management
Remote Access and mobile working
SQL and MS Access database database design and management
Asset tagging and Registry.
Backup and disaster recovery
Wireless access
Web content management
User Training
Web Design and Hosting
Content management
Point of Sale systems (POS) and more
In the event of any IT problem, we will take the stress and hassle away from you. We have the expertise to deal with the problem. You and your staff simply have to report the problem and we will provide a robust, reliable and trustworthy IT support services that works for you.
Our response to your technical problems will be immediate.
Consultancy and partnering.
We also provide total consulting and partnering services to suit you. The following is just an example of where we can add value to your business:
Networking and Network design
Upgrades and migrations
Project Management
Cabling installation
Rollouts (new office systems)
Systems Integration
Office Moves: (Relocation)
Sickness cover
Holiday cover
We are committed to providing our clients with reliable, professional support, taking complete responsibility for all IT support issues and requirements across the business. We endeavour to be proactive at all times, to ensure you are able to concentrate on your core business; secure in the knowledge that your technology is working effectively and reliably for you.
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